Streamline admin. Maximise care

Healthcare

IntelliMed is a Business Process Automation solution for medical practices, designed to streamline processes through AI, Robotic Process Automation, and Business Intelligence. Benefits include but are not limited to reduced administrative costs, improved productivity, enhanced patient experience, and significant time savings with modules like:

2020

Helping Clinics Since

100+

Clinical Settings

Self check-in

Check-in without the wait.

880k+

Total Forms Processed

ACC45

Automate ACC45 forms with seamless integrations.

QuickShot

Streamline entering patient photos.

EzyScan

Revolutionise medical correspondence filing.

Urgent care

Utilise workflows to improve patient experience & efficiency.

Appointment booking

Optimise appointment booking windows and handle peak loads.

Enrolment

Rapid and efficiently enrol new patients.

Casual

Handle one-off casual visitors with ease.

Re-enrolment

Easily manage the re-enrolment process.

Optimising IT for Healthcare Clinics

“The architecture is designed so it doesn’t fail”

In the fast-paced world of healthcare, every second counts. Clinics and medical practices rely on efficient IT systems to ensure smooth operations, secure patient data, and deliver high-quality care. However, many healthcare providers face common IT challenges that disrupt workflows, increase administrative burdens, and impact patient experience.

WHAT WE FOUND

Common IT Challenges in Healthcare

System failures, slow networks, and outdated servers lead to downtime, affecting patient appointments and critical services.

Unreliable IT infrastructure

Manual & time-consuming admin processes

Without a secure and user-friendly system, sharing resources becomes slow and frustrating.

With increasing cyber threats, protecting patient records while maintaining compliance with regulations is essential.

Data security & compliance risks

Scheduling, document filing, and patient check-ins can overwhelm staff, reducing efficiency.

Lack of automation & integration

LESS ADMINISTRATION. MORE TIME FOR PATIENTS.

Business Process Automation (BPA) with IntelliMed

IntelliMed helps healthcare providers automate repetitive administrative processes, streamline patient workflows and reduce the manual workload on practice teams.

Appointment Booking

Simplify appointment scheduling and reduce administrative workload with a streamlined booking process that helps practices manage patient appointments more efficiently.

ACC45 Form Automation

Reduce repetitive administration by automating ACC45 processing, helping staff capture information accurately and move forms through the workflow more efficiently.

Automated Document Filing (EzyScan)

Use intelligent document processing to digitise incoming documents and accurately capture information, reducing manual data entry and making records easier to retrieve.

Urgent Care Check-in

Make the patient check-in process faster and more efficient by reducing manual steps for both reception teams and patients.

Patient Enrolment

Automate patient enrolment and onboarding to reduce manual data entry, improve accuracy and streamline the process for both staff and patients.

REAL PROJECTS

Solving Challenges for Healthcare Providers

At Houston, we provide tailored IT solutions to help healthcare providers overcome these obstacles, ensuring secure, reliable and efficient operations.

Stable IT Infrastructure & Cloud Solutions


Reliable IT infrastructure is essential for keeping healthcare services running without disruption.

When Dallas Medical Clinic in Morrinsville experienced a critical server failure in 2022, Houston worked through the weekend to restore their systems and have the clinic operational again by Monday morning.

We then strengthened their IT environment with a faster, more secure infrastructure and cloud-based backup solutions, helping improve resilience, protect critical data and reduce the risk of future disruption.

Advanced Cybersecurity & Compliance

We know that healthcare organisations handle highly sensitive patient and clinical information, making security a critical part of everyday operations.

IntelliMed and Houston provides multi-layered cybersecurity solutions designed to protect healthcare environments from cyber threats, safeguard sensitive information and support compliance with relevant healthcare and data protection requirements.

Read more about Cybersecurity →

Let’s Enhance Healthcare with Smart IT Solutions

Technology should support your healthcare practice, not slow it down. Houston is here to provide secure, scalable, and intelligent IT solutions that keep your clinic running efficiently.