About Us

Company History

Houston Technology is not only an IT service provider, but we aim to be a trusted business partner. That’s why we do not only manage your IT infrastructure but provide a long-term partnership to support change and business growth. At Houston, we believe in adding value, staying committed, focusing on business relationships and customer satisfaction.

Houston Technology has been a trusted IT service provider for over 35 years. Houston is, Waikato local, family owned and run. Our vison is to help every company in the Waikato and Bay of Plenty to reach their full potential by looking after Information Technology holistically and leading your business to success by advising the best options for your business.

Houston Technology has a great, fun culture, and at the same time, we take our jobs and our position in the market very seriously. Every employee at Houston Technology looks out for our customer’s best interest and go the extra mile to keep our customers happy and satisfied.

01.

Our Core Values

Commitment to Client Service & Partnership

We exist to provide exceptional service to our clients. We treat our customers as partners and we encourage our staff to develop strong relationships and become part of our customers’ teams. Our staff works hard to make the Houston brand synonymous with client-focused service excellence.

02.

Our Core Values

People make a difference

We seek to employ the right people for the job and provide them with an environment which will engender a professional work ethic and in which they can continue their personal career development.

HOuston has a stable workforce with significant IS and business knowledge. The majority of our staff has university or technical qualifications plus extensive experience in a wide range of specialties.

03.

Our Core Values

Continued Improvement

Houston believes that in a fast moving, ever-changing environment such as the IS/IT industry, no company can afford to stand still. We therefore encourage our staff to continually develop their skills and knowledge so that we are able to offer our clients leading edge technology and ideas that give them a competitive advantage. We research and test many options before choosing the right solution for our clients.

Our people are loyal and many are longstanding employees, very unusual in a traditionally fluid industry like ours.

Our Commitment

The Houston team is committed to providing a customer experience that meets our deliver of excellence in service and support. Our strong focus on customer service is underpinned by the following factors:

  • Understanding our customers requirements and maintaining transparent discussions on outcomes
  • Our capabilities to deliver our customers' IS requirements with minimum disruption to your business
  • We build quality relationships and with a long term focus on the partnership
  • Our engineers expertise in problem resolution
  • Our capability to deliver quality customer service on an ongoing basis
Houston Team

ICT Expertise

Houston have an engineering team of highly qualified and experienced ICT professionals. Houston guarantee that our clients receive exceptional IT support and service.

Customer Focused

We strive for exceptional service to our customers and to help add value to their businesses.

Reliability

Our commitment to excellent service and partnership ensures reliability and responsiveness to your IT needs.

Partnership

We treat our customers as partners and work to build strong relationships and become part of their teams.

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