Available position

WE ARE HIRING “Senior Systems Engineer”

The Senior Systems Engineer role will be responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with remote support specialist team.

In this role, you would assist with:  

First level of escalation from the remote support specialists
Quickly responds to incident alerts and support calls. Identifies, and coordinates with teams that are critical to the event’s resolution
Installing and configuring computer hardware, software, systems, networks, printers etc.
Strong networking background
Microsoft 365 and Azure support experience, some technologies we use:
Microsoft 365 Admin portal administration
Endpoint Manager
Exchange Online
SharePoint Online
Teams
Remote Desktop Services
Active Directory | Azure Active Directory | DHCP | DNS
Good understanding of backup technology and relation to Recovery point and time objectives
Print Management
Virtualisation: |ESX | Hyper-V
FortiGate experience will be beneficial but not required
Windows Server 2012 +
3CX experience or other PABX experience will be beneficial but not required
Here's what we can offer you at Houston: 

You will work in an agile environment, building up your expertise
We encourage creative and innovative approaches, and provide plenty of opportunities to grow your skill base
You will have the opportunity to learn alongside a team of experienced systems engineers
We truly value our people and want them to succeed at Houston technologies
So far so good? Here is what we are looking for from you:

Houston values diversity and are open to out of the box candidates who bring something special and the right attitude, so please feel to apply.

Due to the pandemic, at this stage we are only seeking applications from people currently in New Zealand.

If you have a great attitude, some, or all the experience above, and a willingness to share and learn, we want to hear form you!

Employer questions

Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a systems engineer?
What's your expected annual base salary?
Which of the following Microsoft server certifications have you completed?

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